Swipeclock is on a mission to make working life simpler and more productive. We’re a leading provider of people solutions for small businesses with over one million employees at more than 45,000 businesses using our time tracking, scheduling and hiring solutions. We offer a unique opportunity to join a well-established SaaS company that is profitable, stable and growing.

We are now accepting applications for a full-time Business Systems Engineering Manager.  The Business Systems Engineering Manager is responsible for taking a hands-on leadership role in overseeing and improving our internal business systems and processes. This role involves managing the integration, implementation and support of business systems with a focus on product billing and integration with NetSuite. This role requires programming expertise (.net C#) to learn and develop our custom billing solution and integrations.  A key aspect of this role is collaborating across departments to ensure that processes and systems are effective, efficient, and aligned with the overall business strategy and understanding workflows and technologies involved. This position will be reporting to the Director of Engineering.

Perks of Working at Swipeclock / Why You’ll Love It Here

• Your Wellbeing:
  • Hybrid Working Model. This position allows the flexibility to work from home in Utah and to come into our South Jordan, Utah office one per week or as needed.
  • Generous PTO Policy with an additional 5 sick days per year
  • 10 paid holidays per year
  • We provide medical, dental, vision, and supplemental benefits. Swipeclock also offers company paid Life Insurance, Short-Term Disability, and Long-Term Disability.
  • Swipeclock offers tuition reimbursement.
• Compensation:
  • The salary range for this position is $140,000 - $150,000. Compensation is based on your experience and credentials.
  • Swipeclock also provides a bonus plan program to eligible employees.
  • Swipeclock matches 100% of the first 6% you contribute to your 401k.

More About Swipeclock

Our Values:

• Inclusive: Uniqueness is power. We listen to understand. We include everyone. We endeavor to create a work environment where everyone feels welcome. We’re passionate about creating an inclusive workplace that promotes and values diversity.
• Agile: Phenomenally agile companies are able to take a problem and work it into a success story. We have an agile mindset. We seek to deliver solutions quickly. We believe that the quality of life is affected by the interaction between people and their environments.
• Resilience: We are a resilient group of individuals. We know the business environment can be unpredictable. Thriving means being able to pivot, innovate, and continually improve while keeping the focus on what’s important – our employees, partners, and customers.
• Results Matter: We always strive to do our best work because results matter. We measure and report on results and let data steer us to the best outcomes.

Our Culture:

• We have a positive culture at Swipeclock and have a committee focused on keeping it that way! We participate in community events and provide volunteer opportunities throughout the year.
• We also have team activities and events throughout the year including company parties and wellness activities.

More About the Position:

This position has typical Business Systems Engineering Manager duties including, but not limited to the following:

• Learn, Design, implement, optimize, and own business processes to enhance efficiency and effectiveness across the organization. Identify process improvements and lead initiatives to streamline operations.
• Manage the integration and ongoing optimization of business systems, with a primary focus on our custom billing solution and NetSuite. Ensure that systems are fully utilized and aligned with business objectives.
• Write and maintain our customer billing solution code in C# to support and enhance billing functionalities. Ensure smooth, automated, and accurate billing processes.
• Oversee and improve billing processes to ensure accuracy, efficiency, and compliance. Collaborate with finance and accounting teams to address billing-related issues and implement best practices.
• Develop and maintain data warehousing solutions and business intelligence tools. Provide actionable insights and reports to support decision-making and strategic planning.
• Lead and manage system-related projects from inception to completion. Coordinate with cross-functional teams to ensure project goals are met on time and within budget.
• Provide technical support and training to users on business systems and processes. Develop and deliver training materials and documentation.
• Manage relationships with external vendors and service providers to ensure system performance and support requirements are met.
• Performs other related duties as assigned.

Our Ideal Candidate Has:

• 5+ years of experience in business systems management, with a strong preference for experience in business process engineering, supporting and integrating with NetSuite, business intelligence, data warehousing, and billing processes.
• Strong technical background with experience in .net (C#), integrating with REST services, C#
• Solid understanding of data warehousing concepts and business intelligence tools.
• Experience with Agile software development methodologies
• Excellent communication and interpersonal skills with the ability to effectively interact with stakeholders at all levels
• Strong analytical and problem-solving skills with the ability to leverage data to drive business decisions.
• Proven track record of delivering projects on time and within budget
• Ability to manage and prioritize multiple projects and deadlines
•  Salesforce, HubSpot or other CRM experience a plus

If this seems like a great fit for you, please submit your resume today!